Policies & forms

Check-in forms

Click on a form below to complete the paperwork online. Forms are submitted securely to the client care specialists at PPVC.

Practice policies

Payments

We work hard to educate you about your pets’ health and options for their care. In order to make this possible, we require payment in full at the time of service. We accept cash, check, major credit cards, Care Credit and Scratchpay.

Privacy and records release

We take our clients’ privacy very seriously. We do not store credit card information or other sensitive information in our computer system. We also do not release client/patient information except as medically necessary between hospitals. Should someone outside of a medical facility require your pet’s records, please contact us to sign a release form.

Restraint

Please allow us to restrain your pet in a manner that will be safe for everyone including you, our staff and your pet. We reserve the right to use muzzles with aggressive pets and will do our best to put them at ease while we tend to their needs.

Internet pharmacy

Our internet pharmacy is up and running. Clients can request medication refills, prescription diets, or other products at any time of day or night. You can also request prescription refills with at least 24 hours notice directly from our office or by logging into the PPVC Vet app to fulfill your request.

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